Your Well-Being, Secured. Our Terms of Service.

1. Agreement to Terms and Service Overview

By creating an account or continuing to use Epoch Living's platform, you are entering into a binding agreement with us, accepting these Terms of Service. We've designed these terms to establish clear mutual expectations and responsibilities, fostering a safe, supportive, and effective wellness journey for all our members.

• Terms Acceptance: Your explicit consent is required during account registration and is affirmed with continued platform usage.
• Service Description: Epoch Living provides a comprehensive digital wellness platform, including daily health articles, curated lifestyle suggestions, personalized product recommendations, interactive community forums, and expert-led virtual workshops.
• User Eligibility: Our services are intended for adults aged 35 years and older. By using the platform, you represent that you meet this age requirement and are legally capable of entering into this agreement.
• Account Responsibilities: You agree to provide accurate, current, and complete information during registration and to maintain the security of your password. You are responsible for all activities that occur under your account.
• Terms Modification: We reserve the right to modify these terms. We will notify you of any significant changes in advance, and your continued use of the platform after such notification constitutes your acceptance of the revised terms.

2. Your Responsibilities and Community Standards

Maintaining a thriving, respectful, and supportive community is paramount. Your active participation and adherence to these standards ensure a positive environment for all members of Epoch Living.

• Account Security: Safeguard your login credentials. Notify us immediately of any unauthorized use or security breaches.
• Community Participation: Engage respectfully. We encourage constructive dialogue, empathy, and support among members. Personal attacks, harassment, or hate speech will not be tolerated.
• Content Submission: Any content you share on our forums, in reviews, or through other interactive features must be your own original work or you must have appropriate rights to share it. It must also comply with our ethical guidelines.
• Prohibited Activities: This includes, but is not limited to, spamming, spreading misinformation, impersonating others, uploading malicious software, or engaging in any activity that disrupts platform functionality or harms other users.
• Health Information Sharing: While we foster open discussion, please remember that Epoch Living is not a substitute for professional medical advice. Always consult with a qualified healthcare provider for any health concerns.

3. Service Availability and Platform Limitations

We strive for continuous, high-quality service, but acknowledge that occasional interruptions may occur. Here’s how we manage availability and what to expect regarding platform features.

• Platform Availability: We aim for 99.9% uptime, excluding scheduled maintenance. Scheduled maintenance will be communicated in advance via platform notifications and email.
• Service Interruptions: While rare, unforeseen interruptions may occur. We will work diligently to restore service promptly and will provide updates on our status page.
• Feature Availability: Certain features may be in beta testing or rolled out gradually. Their availability is subject to change as we continuously improve the platform.
• Geographic Restrictions: Services may be limited or unavailable in certain regions due to legal or operational constraints. We will inform users of any such restrictions affecting their access.
• Technical Support: Our support team is available during specified hours to assist with technical issues. Response times may vary based on the nature and urgency of your inquiry.

4. Intellectual Property and Content Ownership

Understanding who owns what, and how content can be used, is vital for a clear and respectful digital environment.

• Platform Content Ownership: All content provided by Epoch Living, including articles, courses, designs, trademarks, and software, is our proprietary property or licensed to us.
• User-Generated Content Rights: You retain ownership of content you submit (e.g., forum posts, reviews). By submitting, you grant Epoch Living a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of operating and promoting the platform.
• Trademark and Copyright Protection: Epoch Living's name, logo, and brand elements are protected trademarks. Unauthorized use is prohibited. We respect intellectual property rights and follow a strict procedure for infringement claims.
• Fair Use Guidelines: You may share snippets of Epoch Living content for non-commercial, educational purposes, provided proper attribution is given. Extensive reproduction or commercial use requires prior written consent.
• DMCA Compliance: We adhere to the Digital Millennium Copyright Act. If you believe your copyright has been infringed, please follow our specified notice and takedown procedures.

5. Service Disclaimers and Limitation of Liability

It is crucial to understand the scope and limitations of the services Epoch Living provides, particularly concerning health and medical advice.

• Wellness Information Disclaimer: All health and wellness information on Epoch Living is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
• Service Warranty Limitations: Our services are provided "as-is" and "as-available." While we strive for excellence, we make no warranties, express or implied, regarding the platform's uninterrupted or error-free operation.
• Limitation of Liability: To the fullest extent permitted by law, Epoch Living will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use the platform.
• Third-Party Content Disclaimers: Epoch Living may feature content or links to third-party websites. We do not endorse or assume responsibility for the accuracy or reliability of any third-party materials.
• Indemnification: You agree to indemnify and hold harmless Epoch Living and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the platform and any violation of these terms.

6. Account Termination and Dispute Resolution

Understanding the procedures for account management and how we address potential disagreements ensures a fair and structured process for everyone.

• Account Termination: You may close your account at any time. We also reserve the right to suspend or terminate accounts that violate these terms or engage in harmful conduct.
• Data Retention: Upon account closure, certain data may be retained for a limited period in accordance with our Privacy Policy and legal obligations. Your privacy remains a priority.
• Dispute Resolution: We encourage direct communication to resolve any concerns. If necessary, disputes will first be addressed through good-faith mediation before pursuing legal action.
• Governing Law: These terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict of law principles.
• Severability: If any provision of these terms is deemed invalid, the remaining provisions will remain in full force and effect.

For any questions regarding these Terms of Service, please contact us at [email protected].